Faculty/Staff Email Task Force Recommendation

Results from a preliminary task force survey made available from Sept. 19 to Sept. 29 indicated that a majority of WSU staff and faculty were open to considering an investigation into possible alternatives to the current campus email messaging system.

Guided by (1) personal communications between task force members and faculty/staff from the campus community, and (2) a secondary “email features” survey made available from Oct. 10 to Nov. 3, the task force recommends that system features should be given the following priority (from highest to lowest) when identifying the next generation messaging system for WSU:

1.    Integration of email, contacts and Calendar with mobile devices; cross platform support.

2.    Ability to create personalized contact lists and groups.

3.    Ability to attach all file types to email.

4.    Ability to use Internet browser to access email, calendar and contacts.

5.    Ability to perform free/busy search.                                            

6.    Ability to control email mailbox archive.                                             

7.    Ability to customize folders in email client.                               

8.    Upper size limit of Email attachments.                                                  

9.    Ability of sender to delete, modify, retract, or resend appointments.

10.   Ability to create multi-user calendar view/scheduling.

11.     Integration with a desktop email client.

12.     Integration with student email address book.

13.     Integration with the new Canvas LMS.          

14.     Shared documents with others without attachments.

15.     Integration with Voicemail, IM, and Video Chat.