DRAFT: Outcomes Assessment Process for WSU Stewart Library Instruction Program 01/09/2003

1. Determine Desired learning outcomes for each type of instruction

• Review ACRL Outcomes
• Review our Information Literacy Competencies
• Review our own learning objectives

2. Prioritize Outcomes

• Get input from stakeholders: students, faculty, alumni, etc.
• Decide on a schedule for assessing particular outcomes

3. Select multiple measures for each outcome to be assessed 

Common measures may include: pre/post tests, assignments, test questions, interviews, focus groups, questionnaires, surveys, observation of performance, capstone courses, portfolios.

• Determine what, if anything is already being assessed
• Investigate new measures, not already in use
• Develop new measures as needed
• Determine sample size, schedule administration, etc.

4. Set standards or benchmarks

• Create rubrics
• Do we expect incoming students to arrive with any skills?
• Are there externally defined criteria?
• What do peer institutions do?

5. Carry out assessment activities, tally and analyze results

6. Use Results to improve the program

• Use results to fine tune and improve the assessment process
• Share results in FAR's and annual reports